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Accounts Receivable - Billing & Collection Representative (Mitchell, SD)

Company Name:
Navigant
Alleviant is powered by Navigant Healthcare, a Navigant Consulting practice with more than 600 seasoned consulting professionals and industry thought leaders who assist health systems, physician practice groups, and payers in designing, developing and implementing integrated solutions that create high-performing healthcare organizations.
Alleviant, LLC offers a wide range of billing and collections services to health systems that employ physicians and independent physician organizations. Alleviant assumes responsibility for effectively delivering central billing office operations including coding and charge entry, bill processing, claims submission, payment posting, denial management, accounts receivable follow-up, patient collections and business analytics. Alleviant also offers a full range of hospital/surgery center, insurance/payer and other credentialing services. With processing centers in South Dakota, Alleviant offers access to both top industry thought leaders and a reliable, cost-efficient workforce. For more information go to .
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Navigant''s Healthcare practice assists organiza tions throughout the continuum of care: providers, payers and life sciences companies. Clients turn to Navigant to achieve profitable growth, operate more efficiently, deploy capital effectively, and manage risk proactively. Our healthcare consulting team consists of professionals with extensive experience in the field, including hospital, health plan, physician group and healthcare finance program executives, MDs, pharmacists and many other clinical professionals. Navigant is committed to delivering successful and sustainable solutions to its healthcare clients.
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We have an immediate need for in our Mitchell, SD office an AR/Billing & Collections Analyst. This person will be responsible for collecting outstanding client medical practices receivables from patients, private and government insurance providers, reviewing and tracking outstanding payments, conducting follow-up on research and ensuring timely receipt of payments in order to increase practice revenue and account receivables; posting entries and charges.
Responsibilities:
Post patient payments, payment information, denials, codes and related correspondence; answer patient billing questions
Contact insurance company claims representative to discuss and clear outstanding claims and balances, process insurance denials and appeals
Contact physicians and medical staff to obtain and/or confirm claims information
Set up budget payment plans with patients and monitor repayment activity and run missing ticket reports
Correct posting payments and make charge adjustments to patient accounts
Identify possible collection actions and refer collections issues to the supervisor
Qualifications:
High School diploma or GED required
Minimum of 2 years of experience working in an office environment
Exceptional customer service skills
Strong communication and grammar skills
Must be able to work well in a team environment
Must be detailed orientated
Knowledge of customer/patient and collection service standards a plus
Intermediate knowledge of Microsoft office
The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.
Neither Alleviant LLC., nor its parent Navigant Inc., will accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.
Alleviant is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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